FAQs

1. What are popular gifts for Japanese women?
2. Can I enclose my personal message together?
3. Can you deliver the gifts anywhere in Japan?
4. My recipient is English speaker who doesn’t speak Japanese.
5. What time can you deliver the gifts? What happens if my recipient is not home?
6. Can you deliver the gifts to my wife today?
7. Can you send the gifts to U.S. military base?
8. I’m not sure my recipient’s address and phone number are correct. Can you accept this order?
9. Can you send gifts to overseas from Japan?

1. What are popular gifts for Japanese women?

2. Can I enclose my personal message together?

Yes. You can enclose your personal message on card with max. 20 words (there is word limitation under Japanese postal regulation. Long message might be shortened by us, when exceeding the limit.) We are sorry for that we can’t accept message in other language but English (because we only have English-speaking staff).

3. Can you deliver the gifts anywhere in Japan?

Yes, except some isolate islands and parts.

4. My recipient is English speaker who doesn’t speak Japanese.
The gifts will be delivered reliably?

5. My recipient is living alone and works in daytime. What time in the evening can you deliver the gifts? What happens if my recipient is not home?

You can give us your time frame request, 18:00-20:00 or 20:00-21:00 (Japan Standard Time). In case the recipient is not home, we’ll leave a notice of non-delivery for the recipient. The recipient can call to make an arrangement for delivery.

6. I carelessly forgot our wedding anniversary was TODAY!! Can you deliver the gifts to my wife today?

We are sorry. We will try to improve and expand our services to answer to such request in the near future. However, if you make a note on the “comment” field on your order form, we will try our best to deliver asap (we can’t guarantee today’s delivery at any rate).

7. Can you send the gifts to U.S. military base in Japan?

Yes. We have a lot of orders to U.S. base. Please do not forget to write a name of the base, name and number of the bldg, and telephone number ( e.g. Base Okinawa tel: 6117－XXXXXX). No need to write address of the base or unit.

8. I’m not sure my recipient’s address and phone number are correct. Can you accept this order?

Yes, we will try our best. With the information you have, we will search correct address, name, telephone number in our own way. And if we couldn’t, we will get back to you.

9. Can you send gifts to overseas from Japan?

No. We are afraid we can not accept request to deliver the gifts to overseas from Japan.