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Delivery Info |
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*Please note that We deliver gifts only in Japan. We are afraid we can not accept request to deliver the gifts to overseas from Japan. |
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Choose time frame.
Please be reminded that we are unable to answer to your specific time request. Also we may contact the recipient to ensure s/he will be home to accept the delivery. |
| time frame |
| 10:00-12:00 |
| 14:00-16:00 |
| 16:00-18:00 |
| 18:00-20:00 |
| 20:00-21:00 |
(Japan Standard Time) |
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If you wish to check the product arrival on the recipient’s place, please let us know. We will promptly check and answer you the delivery status. Since trusted Japanese company manages, you can get delivery information on time and receive good customer services. |
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When the recipient is not present at the time of delivery, we leave a notice of non-delivery for the recipient. Recipient will be asked to call to make and arrangement for re-delivery. If the recipient didn’t contact us on the first day, delivery date will be on the following day. In case the recipient didn’t contact us within 7 days, we will take care of the gifts on our side (no return to anybody), and no refund acceptable. |
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We guarantee the quality of all our items.In a case of defect or damage of product, we will replace it for free.Also, our toll-free phone(domestic only) number is enclosed in the package, the recipient can call us if they have any questions regarding our products and service. |
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For cancellation, please call or email us no later than 2 days before the delivery date of Japan time. If it’s late, we can’t accept cancellation. If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift. For any other troubles, we promise you to respond in a sincere manner. |
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We are afraid that we basically can’t accept an order of surprise gifts. Before we deliver our items, we will try contacting the recipient to ensure s/he will be home to accept the delivery, and confirm shipping address, phone number and delivery time. It is very helpful to avoid non-delivery due to long absence (vacation), move, telephone number change (especially mobile phone), etc. Contacting the recipient in advance may lessen the recipient’s excitement in some degree, but from our point of view with the long experiences, most of them rather enjoy waiting itself. Thus we can deliver the gifts unfailingly. Per request, we also can keep your name secret until the recipient opens the gift and look your message. (Your name should be in your message.) *Please note leaving item on the receiver’s doorstep is forbidden under the Fire Defense Law in Japan. |
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Each product will be delivered by a separate package due to different shipping handles. Most delivery comes on same day. |
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January
1 New Year's Day (shogatsu)
-This is the most important holiday in Japan.-
Second Monday of January (national holiday)
Coming of Age (seijin no hi)
-The coming of age of 20 year old men and women is celebrated.-
February
14 Valentine's Day
March
3 Doll's Festival (hina matsuri)
-girl's festival-
April
May
5 Children's Day
-boy's festival-
Second Sunday of May
Mother's Day
June
Third Sunday of June
Father's Day
July
7 Star Festival (tanabata)
-It celebrates the meeting of Vega and Altair. The day they are allowed to meet only once a year.-
September
Third Monday of September (national holiday)
Respect for the Aged Day (keiro no hi)
October
Second Monday of October (national holiday)
Health and Sports Day (taiiku no hi)
31 Halloween
-In recent years, Western-style Halloween decorations are becoming popular.-
November
15 Seven-Five-Three (shichigosan)
-A festival for children-
December
24-25 Christmas Day
-Christmas is celebrated by an increasing number of Japanese.-
 More Information (Japan-guide.com) |
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